Refund policy
Returns & Refunds
Due to the current COVID-19 pandemic, we have a strict NO RETURN policy on all product returns .
Exchanges (if applicable)
We only replace items if they are defective or damaged by way of manufacturer's warranty. We must be notified within 3 days of receipt of delivery. Please send us an email at support@planethalo.com and send your item to: 864 LAUREL ST STE 150, SAN CARLOS CA 94070, United States.
Shipping
Depending on your location, the time it may take for your product to arrive may vary.
Due to the current COVID-19 pandemic, we have a strict NO RETURN policy on all product returns .
Exchanges (if applicable)
We only replace items if they are defective or damaged by way of manufacturer's warranty. We must be notified within 3 days of receipt of delivery. Please send us an email at support@planethalo.com and send your item to: 864 LAUREL ST STE 150, SAN CARLOS CA 94070, United States.
Shipping
Depending on your location, the time it may take for your product to arrive may vary.